Log in and check you’ve booked your class. If that all seems in order, on occasion, our confirmation emails can be automatically redirected to your Junk or Spam folders – so please do check those and add our address to your ‘Safe Senders’ list.

Still having trouble? contact us.

You can manage cancellation and rebooking classes on the Members Area of the app or website once you are logged in. There is no penalty for cancelling or rebooking classes more than 3 hours ahead of your class. Cancellations 3 hours prior to class start time is considered a late cancel and cannot be refunded or credited. For class packages, the class is forfeited from the package. For full details, please read our terms and conditions.

You can sign-up to be a member on our website by clicking the login button at the top right corner. Alternatively, when you opt to make a purchase for a class or course, you will be prompted to login or sign-up. You can do this through your Facebook account, Google account or an email address. Follow the instructions on screen to complete the sign-up process.

We have detailed all you need to prepare for your class here.

We are a studio that encourages you to bring your mats to class; however, we have rental mats available for £2 at the studio for your convenience. We also have mats for purchase. For further information, you can check out our New Student Guide here.

We have e-gift vouchers available for purchase throughout the year here.

Members and non-members must be at least 18 years old to participate individually in any of our Yoga Activities.

Minors 14 years old and above may participate in non-heated Yoga Activities with a parent or legal guardian. They will need to be registered individually and attend non-heated classes with a parent or legal guardian.

It is required to fill the ‘minor participation section’ at membership registration on both adult and minor registration forms to indicate parental or legal guardian consent.

Parents or legal guardians are responsible for the behaviour and health and safety of any minor accompanying them.

We offer classes and private sessions to support injury rehabilitation. You can also suspend your membership up to two times per calendar year in which no bookings can be made, or further payments taken during your recovery period.

Please email us at info@urbanomyoga.co.uk to enquire.

We offer private 1:1 sessions for a variety of personal aims. Cost is found on our pricing page. Please contact us for availability and booking.

Participants are entitled to only one trial offer: 3 Class Pass or Unlimited 30 Day Pass.

If a class is fully booked, you'll see a 'Join Waitlist' button to join the waiting list. You can only join the waiting list if you're registered on our 'members' app.

If a spot in the class frees up, the first person on the waitlist receives a notification from their member app. There is a 30-minute window to book and pay for your spot. After this, a notification is sent to the next person on the waiting list.

You can join the members' app here.